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Outlook
Whether you want to master the essentials, or learn to work "smarter", our Outlook courses will help you get the most from your software. Our team bring the training to you, delivering the workshops at your site, helping you focus on what’s important to you.
As well as our full day training courses, we also offer 1-2-1 IT Clinics. which can be tailored to your specific needs. Courses on Outlook 2010 and 2013 are also available.
Microsoft Outlook Training Options - Day Courses
Click on an option below, or scroll down to see more information.
Microsoft Outlook 2016: Getting Started
Duration:
One day (9:30 - 16:30)
This one-day foundation course introduces Outlook core concepts and functionality. Ideal for new users, those who are self-taught, or looking for a refresher. This workshop will show you how to:
- Create and organise mail messages
- Create and manage contacts
- Insert and edit calendar items
- Create notes
- Change Outlook settings
- Share Outlook items
Prerequisites: To get the most from this workshop, you will be confident using the keyboard and mouse. Knowledge of another Microsoft application is beneficial but not mandatory.
Course Content
Introducing Outlook 2016
- Starting Outlook
- Tour of the screen
- Working with the Navigation Pane
- Accessing Outlook items
- Customising the Outlook environment
Essentials
- Create and send email messages
- Addressing emails
- Reading emails
- Working with email views
- Replying and forwarding mail messages
- Sending messages with attachments
- Reading and saving attachments
- Printing messages
- Resending messages
- Recalling or replacing messages
- Deleting message
- Flagging messages for next action
- Switch your Out of Office message on and off
Email options
- Changing the importance and sensitivity
- Requesting delivery or read receipts
- Creating messages with voting buttons
- Adding an expiry date to a message
- Specifying where replies will be delivered to
- Specifying where sent emails are saved
- Delaying the delivery of a message
- Setting the automatic spell checker
Signatures
- Creating an automatic signature
- Deleting/editing a signature
- Swapping between signatures
Organise your inbox
- Creating, renaming and deleting folders
- Saving/moving mails to specific folders
- Organising folders
- Assigning categories
- Creating and editing categories
- Add to the safe senders list
- Add to the blocked senders list
- Mark mail as “not junk”
- Change the level of junk mail protection
- Navigating the Outlook Calendar
- Working with different view
- Page setup and printing
- Difference between appointments, meetings and events
- Creating recurring appointments
- Opening a shared calendar
- Viewing multiple calendars
- Using Categories
- Task pane
Notes
- Creating and viewing notes
- Modifying and deleting notes
Working with contacts
- Displaying contacts
- Creating, modifying and deleting contact details
- Filing contacts
- Saving an email address as a contact
- Create contact groups
- Finding a contact
- Organising contacts with categories
- Sending a mail message to a contact
- Forwarding a contact via email
To find out more about this course, or to make a booking, please call us on 0118 9789 279 or click here
to email us.
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Microsoft Outlook 2016: Power User
Duration:
One day (9:30 - 16:30)
Ideal for those who have already mastered core Outlook functionality and are looking to extend their “toolkit”. This one-day comprehensive course includes: tips on managing meeting invitations; setting up folder permissions and delegate access; creating an easy to use task management system and more!
You will learn how to:
- Change the settings in Outlook
- Create and manage meeting invitations effectively
- Apply meeting etiquette
- Manage your time more effectively by creating personalised task system
- Share Outlook information
Prerequisites:To benefit from this course you would have attended the “Getting Started” workshop or have the equivalent knowledge.
Course Content
Useful features
- Desktop Alert
- Formatting emails
- Using the People Pane
- Creating and editing custom rules to automatically manage mail messages
- Creating, editing and applying “quick steps”
- Using “quick parts” to insert information
- Sharing folders and mailboxes
- Delegation compared with folder sharing
- Giving a colleague delegate access
(what the manager does) - Sharing your calendar
- Work with a colleague’s calendar
(usually what an assistant does)
- Creating a meeting invitation
- Using the Scheduling Assistant
- Checking room availability
- Attaching/sharing meeting documentation
- Sending meeting updates
- Cancelling a meeting
- Accepting or declining a meeting invitation
- Proposing a new time
Tasks
- Displaying tasks
- Creating and editing tasks
- Marking a task as “completed”
- Using different task list views
- Assigning a task to a colleague
- Viewing tasks from your calendar
Setting up a custom task system
- Master tasks versus daily tasks
- Creating a master task view
- Creating a daily task view
- Switching between views
- Customising the To-Do bar
Customising views
- Sorting
- Grouping
- Adding/removing field names
- Finding emails
- Creating and editing categories
Mail Merge
- Set up a mail merge to specific contacts
Import/export contacts
- Exporting a contacts list
- Importing a contacts list
To find out more about this course, or to make a booking, please call us on 0118 9789 279 or click here
to email us.
Enquire Now
Need 1-2-1 support?
We offer face-to-face and virtual sessions, tailored to your specific needs and designed to: build confidence; help you work more effectively and understand what to do next. Find out more.
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